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Trust & security

ESG data is board-level data.
We protect it that way.

Enterprise identity, granular access, a complete audit trail and responsible AI, so your security, risk and audit teams can say yes.

Identity & sign-in

SAML single sign-on

Connect ESGware to your identity provider so people sign in with the account they already use.

Two-factor authentication

Authenticator-app (TOTP) 2FA with recovery codes, and the option to require it for everyone.

Session control

Idle timeouts, account lockout after repeated failures, and the ability to see and revoke active sessions.

Access control

Roles & custom roles

Permission-driven roles, including roles your administrators define for your organisation.

Access profiles

Grant access by module, feature and action: view, create, edit or delete.

Scope & network

Limit teams to the ESG themes relevant to them, and restrict sign-in to approved IP ranges.

Audit & accountability

Answer audit trail

Every change to a disclosure answer is recorded: who, what and when.

Security audit log

Sign-ins, permission changes and administrative actions are logged with reference codes.

Approvals & locking

Approval stages, published-report locking, retention policies and legal hold.

Your data, your control

Full data export

Export your organisation's data at any time. Your data is never held hostage.

Organisation isolation

Every organisation's data is scoped and separated at the application level.

Secrets protected

Integration secrets such as webhook signing keys are encrypted at rest.

Responsible AI

Structured inputs only

Meridian AI drafts from the structured answers you have saved, never from your raw uploaded files.

Human approval

AI output is always a draft. Nothing is published until a person reviews and approves it.

Explainable scores

The Meridian ESG score shows how every pillar and theme score is calculated.

Safe integration

Signed webhooks

Outbound events are signed with HMAC so your systems can verify they came from ESGware.

Scoped API keys

Read-only reporting API access with keys your administrators can create and revoke.

Separated environments

Test environments are prevented from contacting real customers or endpoints.

Security review

Need more detail for procurement?

Our team can walk your IT, security and privacy teams through architecture, access control, data handling and our responsible-AI approach as part of your evaluation.

ESGware · Support
Guided in-app support in ESGware
Customers raise issues in-app, with diagnostics attached automatically.